Features

Everything you need to take bookings — and nothing you don't

Online booking, a calendar, client records, availability, reviews, reports and team tools. What's shipped today is listed first; what's planned is clearly marked at the end.

Booking clients love

Everything a client touches, from finding a time to changing their mind.

Real-time availability

Clients only see times that are genuinely free — your weekly hours, time off, existing bookings and notice rules all applied.

Real-time availability
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Slot holds

The moment a client picks a time it is reserved for five minutes, so nobody loses a slot while typing their details.

Your timezone, done right

Hours are wall-clock times in the provider's timezone, and clients are told which timezone they are looking at.

Instant or by request

Confirm bookings automatically, or review each request first — your choice, per professional.

No account needed

Guests book with just an e-mail and get a private link to view or cancel. Accounts are optional.

Add to any calendar

Every confirmation offers Apple/ICS, Google and Outlook links.

A workspace for professionals

The tools you use every day, in one place.

Calendar

Day and week views with working hours, time off and a live “now” line. Click to add, drag to reschedule, one tap to confirm, check in, complete or mark a no-show.

Calendar
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Clients

A client record builds itself from bookings: history, spend, no-shows, tags and private notes. Export your list to CSV any time.

Availability & rules

Weekly hours with split shifts, time off, minimum notice, how far ahead people can book, and a free-cancellation window.

Services

Name, duration, buffer, price and delivery (online / in person) for each thing you offer. Pause a service without deleting it.

Reviews & replies

Clients review completed appointments; you reply publicly from your workspace.

Reports

Bookings per day, revenue from completed visits, no-show and cancellation rates, busiest times and your top services.

For teams & organizations

Give everyone their own calendar and see the whole picture.

Invitations & roles

Invite colleagues by e-mail. Roles range from staff to administrator, and the owner can never be locked out.

Team calendar

One day view with a column per team member, plus every appointment across the team in a searchable list.

Locations

Physical, online or mobile locations with addresses and timezones.

Team reports

The same reports, with a per-person breakdown.

For your clients

A calm place to keep track of appointments.

Their own portal

Upcoming and past appointments, reschedule or cancel (within your rules), and one tap to book again.

Saved providers

Keep the professionals you like close.

Family members

Book on behalf of a child or relative from a single account.

Notification centre

Confirmations, changes and reminders in one feed, plus e-mail.

Reliable by design

The boring parts that make it trustworthy.

No double-bookings

Overlaps are refused by the database itself, so even two people clicking at the same instant can't both get the slot.

E-mails that don't get lost

Every message is stored before it is sent and retried if the mail server is down.

Your data stays yours

Export your client list to CSV whenever you like. Replaced or deleted images are removed from storage.

On the roadmap

Planned, not shipped — we'd rather tell you than pretend.

Payments & deposits

Planned: take payment or a deposit when a client books.

SMS reminders

Planned: text reminders alongside e-mail.

Waitlist

Planned: let clients join a waitlist when everything is booked.

Recurring appointments

Planned: repeat bookings on a schedule.

For clinics and doctors

Records, prescriptions and referrals that stay with the patient and the practice.

E-prescriptions

Write a prescription on your own letterhead, send the patient a PDF with a QR code, and let anyone verify it. Issued prescriptions are never edited; a mistake is voided and reissued.

Referrals and investigation orders

Refer a patient to a doctor, a lab or a clinic, on or off The Scheduler. The recipient gets a private link, replies with a report, and the patient has their own copy. No fee or commission is ever attached.

Consent and follow-ups

Send consent forms the patient answers from a private link, keep what they agreed to, and remind patients about follow-ups by e-mail.

Live queue

A waiting-room queue with a display screen and e-mail nudges (“you are next”), for walk-ins and booked patients.

Measurements and packages

Chart weight, blood pressure, glucose and more over time, and sell session packages with a balance that cannot go negative.

Privacy built in

Every access to a record is logged, clients can export or erase their data, and a legal hold blocks erasure. Two-step sign-in is available.

For clinics, labs and pharmacies

Run the whole organisation: team, stock, lab and attendance.

Pharmacy and dispensing

Items with batches and expiry, purchases, point-of-sale, returns, a scheduled-drug register and a daily stock alert by e-mail. Stock can never go negative, even with two counters selling at once.

Laboratory

Define tests and panels with your own reference ranges, track samples with barcodes, enter results with automatic flags, verify, release and correct reports with a full version history, and give patients a private tracker.

Attendance and leave

Check-in by desk QR, location or plain tap, shifts, leave types and approvals, holidays, manager corrections and a monthly sheet you can export.

Visiting doctors

Invite a doctor to hold OPD sessions at a branch; accepting adds the hours to their calendar there. A monthly statement shows consultations and your agreed share.

Staff exits and hand-over

A member leaves through an approval, a handover checklist and a cut-over, and an owner can hand the organisation to an administrator after a cooling-off period.

Roles that stay in their lane

Receptionists, nurses, pharmacists, lab technicians and practitioners each see only what their role allows, and the owner can adjust it.

Dedicated tools

Industry-specific tools that ship with the platform.

A personal page where clients choose a service and a real free time.

  • Real-time availability in your timezone
  • Five-minute slot hold
  • Instant confirmation or request-to-book
  • Add-to-calendar links
See how it works

Prescriptions on your own letterhead, with a PDF, a QR code and a verify page.

  • Your letterhead, designed or uploaded
  • PDF with QR and public verify page
  • Templates and repeat medicines
  • Void and reissue, never edit
See how it works

Refer a patient to a doctor, a lab or a clinic and get the reply back.

  • On Appointly or by private link
  • Reports come back to the patient record
  • Patient copy by e-mail
  • No fees or commissions
See how it works

Stock with batches and expiry, purchases, sales and returns for a clinic or pharmacy.

  • Earliest expiry sold first, expired never sold
  • Stock cannot go negative
  • Dispense from a prescription
  • Daily stock alert by e-mail
See how it works

Tests, samples, results, verification and reports for a diagnostic lab.

  • Reports with version history
  • Barcoded samples, reject and recollect
  • Critical values need a logged call
  • Patient tracker and PDF
See how it works

Enterprise & compliance

Multi-tenant isolation, audit logging and GDPR-oriented data handling are part of the core — not an add-on.

  • Strict per-tenant data isolation, tested
  • Role + group permissions with scopes
  • Append-only audit log of privileged actions
  • Data export & deletion on request
  • CSP, HSTS, session rotation, rate limiting
  • EU hosting, multi-timezone, multi-currency